sap support Things To Know Before You Buy
sap support Things To Know Before You Buy
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The brand new SAP Services and Support e-book describes SAP's offerings in a transparent, comprehensible way and addresses discrepancies between the requirements of latest prospects and professional customers.
Expert Chat for VAR-d support partners as well as their close prospects A operation letting VAR-sent support partners to make use of Expert Chat for his or her conclude consumers' systems is currently not available.
offer a in depth description. choose the suitable procedure and products. Read through here why this is essential.
Aid with User Administration including S-user management, authorization inquiries or password reset enable
If you have any questions on these or other support topics, remember to will not wait to Speak to CIC.
Inside the core of every flourishing IT Section can be a determination to providing best-notch assistance to finish-customers. But accomplishing this needs more than simply perseverance; it requires the correct equipment.
If your support engineer is not able to response my query during the chat session, will I want to get started on the case submission system once more? No, Should the support engineer click here is unable to solve your difficulty at the time, they're going to go on the situation submission process in your case.
Can I refer back to the chat session information and facts at a later time? Of course, the chat transcript and all attachments might be recorded with your situation log for your advantage.
Acquire insights into how this ERP-centric approach makes certain traceable and auditable carbon info while giving actual-time environmental and money affect analysis to permit smarter business choices.
The adjustment doesn't depict a rise in record costs for SAP support offerings. Impacted buyers and associates are going sap support to be notified in accordance with the respective locally agreed contractual stipulations. Read the entire assertion in English or German.
If you select a person of these solution spots to plan click here a session and then reference a distinct products area that's not while in the record, the session will probably be converted to a regular penned scenario.
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The brand new SAP Services and Support eBook describes SAP's choices in a clear, comprehensible way and addresses distinctions between the requirements of latest customers and seasoned buyers.
The chat transcript and all the attachments will always be captured and recorded as part of your circumstance log, whether the concern is solved straight away or not.